Project managers generally have very strong relationships with customers and are therefore in the best position to maximise that relationship by asking for additional business or new contacts within the company, be it an end customer or Multi-Language Vendor. However many PMs lack the commercial skills to recognise sales opportunities and how to respond to them. This course will teach project managers how to win more business in a way that is comfortable for them and the customer.
These skills will be taught through a combination of interactive brainstorming, exercises and homework. Homework will be reviewed and feedback provided.
What You Will Come Away With
An in-depth, commercial understanding of your clients, why they buy and trigger events suggesting business opportunities How to prioritise accounts you want to develop (new)
Improved ways of communicating with clients & asking powerful questions (new)
Tools that help you ask for follow-on business and referrals
New ideas for cross & up selling your services
More confidence in talking with customers More effective project follow up that helps customers appreciate the value of your services (new)
What Participants Say:
“Your Selling Skills for Translation PMs training helped refresh and hone some of the skills I put into daily practice. The tools you provided helped us understand our clients better and win additional work. Thanks for sharing your expertise with us, and I look forward to attending future training sessions with you!”
Dates and Times:
The course is comprised of 3 sessions. Participants are expected to attend all three sessions.
Weds, Feb 28, 2018, 10:00 – 11:45 AM GMT (1st session is longer to allow for introductions)
Weds, Mar 7, 2018, 10:00 – 11:30 AM GMT
Weds, Mar 14, 2018,10:00 – 11:30 AM GMT
Price: £325.00. Multi-participant discounts are available. Please contact me for registration or to request more details here. Please indicate the course name in the contact form.
Payment must be received on or before 14 Feb to secure your place.
Payment: Bank transfer preferred. Details provided upon registration.